Turbotax state update loop To do this, go to the Online menu and select Check for Updates. Incredibly frustrating. From the drop-down list, choose the appropriate state program, then click Download Update. I was then able to continue the state tax without issue. Every time I click "Start", it takes me through the download process to download the state return information, then returns me to the state return launch page. Turbotax Business 2023 has the same issue and the resolution does not work. TurboTax provided a state cleanup utility that allowed a re-download of the state program which solved the problem for users. WARNING!! THE PROGRAM WILL CHARGE YOUR CREDIT CARD MULTIPLE TIMES AS TT BUSINESS THINKS THE STATE IS NOT INSTALLED, HOWEVER finds the state download after the charge process. The premier version also includes one state tax return. Select TurboTax from the menu bar, then Download State. zip file and save it to your Desktop or other easy-to-find location. I have reviewed previous posts with this problem and saw the zip tool solution. If this doesn't help, see the TurboTax Help articles State install/e-file update loop: State not installed after installation or TurboTax needs to update and Why am I stuck in a loop in the File section of my return? for guidance. Close TurboTax completely. "Transmit Returns Now" - State eFile Bug - Loop of Updates - Win10 app asking to update Already fully updated - I see there was a CA state tax update today (4/1) - TurboTax is such buggy, shitty software this year - don't think I will use it next year: Mar 16, 2022 · I bought TurboTax Home & Business 2021 for Windows. After I e-filed his Federal 15K subscribers in the TurboTax community. I am trying to complete state taxes using TuboTax Home and Business 2024 and am stuck in the endless loop. Follow the on-screen instructions to complete the installation. Apr 13, 2023 · In the final steps of efile now turbotax says there's something wrong with my state return so I click the "fix state return" button. The fix in some of the discussions was for 2019 and doesn't seem to work. The State download is in a loop and does not complete. Entering Medical Expenses, I get to "M iles driven to get medical care" and TT will not let me enter a number, yet it also says "V alue must be greater than 0 You entered 420 mile(s) last year. . Feb 25, 2024 · Paid 50 dollars for the New Mexico state download 3 weeks ago. For a state update: Under the State Updates section, click Windows Program Updates. It looks like the tool is removing my 2022 state, not 2023. Mar 6, 2022 · Anyone else having issues with downloading the state files for TurboTax Deluxe 2020. Mar 23, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file The fix is only for Windows. Desktop Turbo Tax updates every time I try to start it, but it still will not work. We’ll remove the Idaho state files so you can redownload a fresh copy. Log in to your TurboTax account to start, continue, or amend a tax return, get a copy of a past tax return, or check the e-file and tax refund status. I went to check for updates, the reply was that my version was updated. Dec 7, 2023 · I was on the phone with support for almost 2 hours today and my software is still looping when I try to access state taxes, any state and I downloaded the software on another computer and it is still doing the same thing. I have tried every step in the article titled " State install/e-file update loop: State not installed after Mar 28, 2025 · Try this: State install/e-file update loop: State not installed after installation or TurboTax needs to update **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer" Feb 7, 2020 · I just completed my 2019 Federal and State taxes. customer service and developers, the Turbotax Business State "loop" issue is caused by the update for the State Taxes (forms) not ready. I've tried the refresh updates, updating from the start menu, repair from the start menu, closed the program, rebooted the computer. See these support articles for transmitting & updating errors Jan 17, 2019 · As of today, Jan 30, I am unable to download the Maryland State software into Turbo Tax Deluxe. Dec 17, 2023 · Community: Discussions: Taxes: Get your taxes done: Is there a TY2023 fix for "State install/e-file update loop" for TY2023: State not installed after installation or TurboTax needs to update prior to e-file? Jan 1, 2024 · On a related TurboTax issue, last week I purchased TurboTax Premier (desk top version) from Amazon and downloaded the disk. Feb 19, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. zip file and save it to your desktop or other easy-to-find location. In the final steps of efile now turbotax says there's something wrong with my state return so I click the "fix state return" button. com/turbotax-support/en-us/help-article/electronic-filing/state-install-e-file-update-loop-state-installed-e/L0heOIxUQ_US_en_US, but the "tool" is for 2022 versions. Similar to questions in prior years, there is a loop and notes the program is up to date. Dec 14, 2023 · For the problem labelled "State install/e-file update loop", I tried all of TurboTax's recommended fixes: TTStateCleanup, uninstalling and reinstalling TurboTax, restarting Windows 11 in Selective Startup, installing TurboTax on a different PC. Mar 29, 2025 · Turbo tax 2024 will not update on my Win10 computer. I cannot download the Illinois state tax return program for 2021. There does not seem to be a solution Turbo Tax is offering. I've used TurboTax since (shows age) about 1993 and this is the only time in the modern versions of said program that a state form "downloaded" and not been immediately added to the program; even if it can't be filed. Here’s the best fix when TurboTax gets stuck in this kind of state loading loop: Step 1: Delete the State Module Manually. But even when I tried it, it did not work. Open File Explorer and go to: C:\Program Files (x86)\TurboTax\Deluxe 2024\Forms If you're using TurboTax Desktop, you may experience an issue where your state is already downloaded but not showing as installed. While talking with tech support (who admitted they were unfamiliar with TurboTax Business and never did help me) I started looking around TurboTax Business -- I found Jan 29, 2023 · Community: Discussions: Taxes: State tax filing: State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Feb 15, 2025 · Try this: State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file US En United States (English) United States (Spanish) Canada (English) Canada (French) Feb 26, 2024 · If that doesn't help, see the TurboTax Help article State install/e-file update loop: State not installed after installation or TurboTax needs to update for guidance. But when I try to start the state portion, Illinois , it won't download it. Apr 6, 2021 · State install/e-file update loop: State not installed after installation or TurboTax needs to update. State Loop indicates TurboTax is "up to date" after updating but won't allow you to Install your state return. When you try to download your state, you get a message that Your software is up to date with the state product never installing and you're caught in a loop. Feb 4, 2022 · Hello. Will an update be available for the 2021 year? Thank you. Again this is for 2021. I've tried all the solutions and nothing is working. This is EXTREMELY PROBLEMATIC!!! Many others are dealing with the same issue. A window pops up says downloading, then program up to date, then I click on state and wants to download again. Before you can file electronically, you’ll need to get this update. However, this zip tool refers to the 20 Feb 15, 2025 · Had the same problem, caught in a loop where TurboTax Business wouldn't let me purchase the state. There was a similar situation last year with some users encountering a state update-efile loop. If your state isn’t listed in the drop-down menu, then an update hasn’t been released yet. Save the update file to your desktop. Makes it hard for a person to get it filed by 15th of March deadline. **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer" Feb 17, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. Feb 17, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. It worked fine, and I completed my return using my free state of Michigan as one free state is included in the price. To resolve, close TurboTax and then: Download the TTStateCleanup. Hit transmit again, received the same message that I need an update. Jun 3, 2019 · 2) Let it install and you'll notice when you go back to update it actually installs the state correctly. An unofficial, civil, and helpful community to discuss filing your taxes with Intuit TurboTax. Jan 29, 2023 · This is the suggest workaround. ‎February 25, 2024 3:44 PM 0 TurboTax (online, iOS, or Android) View availability. Feb 16, 2021 · It sounds like you haven't even transmitted the state return yet due to that loop. Never could get to the point where it would take my billing information. Your welcome. " Dec 15, 2023 · @Critter-3 Yes, I realize they aren't valid to file electronically or otherwise until they are finalized in January. The following TurboTax FAQ may offer some assistance with resolving this matter: State not installed after installation or TurboTax needs to update prior to e-file If you still have difficulty with this loop, please call in so that our live representatives can offer some assistance: TurboTax Customer Support Feb 10, 2025 · 2024 Turbo tax stuck in loop Using TT 2024 for 2024 Return. Close the H&R Block Tax Software program. Workaround Mar 15, 2020 · It will try but then just get stuck in a loop of doing updates. I did my son's taxes, and since he moved to Kentucky last year, I bought KY to complete his taxes. intuit. I successfully downloaded the federal tax software. Stuck in an endl Jan 23, 2025 · Per the sr. When you try to download your state, you get a message that Your software is up to date with the state Jul 3, 2020 · Seems like you tried the right things. It just keeps going in a loop. Feb 18, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. TurboTax for Windows I can assist with that issue. If you're using TurboTax Desktop, you may experience an issue where your state is already downloaded but not showing as installed. Here is the article from Turbo Tax Help. When I try to start the state portion, it will do a check of the update which goes thru fine and does not find anything new. I get to the state and click start and it does an update and says that software is up to date but will not let me access the state part of my return and keeps looping back to download it and it loops doing that say Feb 24, 2024 · See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance. Double-click to open the zip May 17, 2020 · Hello, I just purchased Turbotax 2019 Deluxe Edition for Windows and the software is stuck at the State Returns screen. Problems should be solved. I was able to do all updates and do my Federal taxes no problem. If you're using TurboTax Desktop, you may experience an issue where your state is already downloaded but not showing as installed. Dec 14, 2023 · I am running TURBOTAX Windows DESKTOP HOME AND BUSINESS TAX YEAR 2023. Mar 11, 2020 · Today I am unable to update installed products or add a state. I make the changes I need to make, click continue and then it takes me back to the same screen saying something is wrong and it has the "fix return" button again. I have uninstalled the TT program twice with no luck. Feb 2, 2023 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Ditto, state cleanup patch was for 2021 but I tried it anyway - removed the state version from my 2021 tax folder just like it was designed to do and did nothing to the current 2022 files. Resolution: Download the TTStateCleanup. Open File Explorer and go to: C:\Program Files (x86)\TurboTax\Deluxe 2024\Forms Mar 19, 2023 · Here are the steps I took: I saved the Turbo Tax progress file to a USB drive, downloaded my purchased copy of Turbo Tax to the other computer via the retailer, uploaded the saved tax progress. Jan 26, 2020 · This is a known issue with a workaround. Open File Explorer and go to: C:\Program Files (x86)\TurboTax\Deluxe 2024\Forms. 3) Go back and click on your state refund (show me) and now when you click it the number will give you a actual $$ amount versus having to download the state box in a endless loop. It's stuck on an endless cycle of download state. As of tonight, the 2/23/2024 update was released. If you need to download additional state programs, repeat these steps. In the pop-up window, select your state and then choose Next. nothing. I've finished my taxes days ago, but I cannot proceed to the "Review" stage because the program insists on doing updates. Double click to open the zip folder Tried all the fixes here: https://ttlc. To download your state program for TurboTax for Mac: Open or continue to your return in TurboTax. The fixes on support (run state clean tool) to get out of the loop where I try to download state and get the message your sw is up to date isn't working. Mar 15, 2022 · I cannot start my state return. Double click to open the zip folder Dec 15, 2023 · Tried all the fixes here: https://ttlc. Here is how to fix that according toState install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file. My Federal return got completed, and now every time I click the Start button for California it asks me to download an update, then it checks for updates and says the software is Feb 14, 2020 · Purchased the Deluxe program with 1 free state and every time I try and do my state taxes it says it needs to download. When I went to transmit them, I received a message my version of Turbo Tax needed an update. Using Turbo Tax 2023 Home & Business software, tried DE and NJ and both states are not working on two different computers. download successful and as soon as you click on state icon to open to input your state taxes, it starts into the same update loop Dec 6, 2023 · I am unable to download and install my 2023 state return. Feb 11, 2020 · There is an update available for your version of TurboTax. Big issue!!! The "LOOP" for Pennsylvania is not working. If you're using the TurboTax CD/Download, you may experience an issue where your state is already downloaded but not showing as installed. However, after updating, the same message continues to reappear, resulting in an endless loop. Clearing cache isn't the answer (and it didn't help the other people with the issue). Feb 12, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. Spent 4 hours on phone yesterday with TT tech support and this issue is not resolved. Feb 15, 2025 · State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file Hi. There are these errors too but they might not be your problem. xnrtg aoj gvv unr tojr nyu qofnw wpdk cshc puok xpf unxpg bzdqx uogchj kzdrls