Bt speed test TestMy. 1. For help you can call us on 0330 123 4150. Minimum broadband speed needed. If you need to perform a broadband speed test there are a number of other publicly available broadband speed test websites which can be found by searching ‘ broadband speed test ’ using your chosen internet search engine. They had me run a speed test using my My BT app, I gave them the results of the download/upload speeds and then they left. Mar 9, 2025 · Your internet speed test results can help you hold your internet provider accountable. This gives a more accurate picture of the broadband performance in your home. The additional diagnostic tests have not worked at all for many months now. You can select a Test speed from the Broadband page. Using our speed test tool is as simple as clicking “Start Speed Test” on our home page or in our apps (Android / iOS). Mar 3, 2025 · Just as a FYI, I don't use the BT home hub, I've got my own Netgear Router. Your test results will help us compile our monthly internet speed test results, which show the fastest and slowest broadband providers in the UK. I only use HH5b with Infinity 1. So yes, BT, Sky and Plusnet, among other Openreach Network providers will all offer the same speed, so a general speed test such as ours, will gauge the broadband speed you The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. Jan 14, 2021 · Other web based speed testers I have now found are reporting figures between 54. To my surprise it said it could not verfiy if I was using a BT Modem so no results. How to Use the BT Broadband Speed Test Tool? Using the BT internet speed test tool is very easy. The BT Broadband speed test doesn’t tell you what speed you’re getting right now. What about ping, latency, upload and other things? When you click the “Show more info” button, you can see your upload speed and connection latency (ping). is will test download, upload, ping, and jitter speed. net's speed test database stores information on millions of Internet connections. I have notice recently that although the download and upload speeds are still shown, the connection speed figures have disappeared. Whether you're troubleshooting slow connections or just curious about your current speeds, this tool provides accurate and real-time insights into your download, upload, and ping speeds. The router is connected via Ethernet and it is the smart hub 2 Not sure if you're getting the broadband speed you're paying for? Use our handy broadband speed test! Find out how your speed measures up. net's speed test database stores information on millions of Internet connections Jan 18, 2025 · Hi @NiKRuLeZ, there are a range of options out there for speed tests, and popular ones such as Ookla and Speed of me do display your public IP alongside the test. Speeds up to 1 GIG. Use Speedtest on all your devices with our free desktop and mobile apps. So, a BT speed test, a Plusnet speed test and a Sky speed test are all the same? Any provider that uses the Openreach Network will provide you with the exact same speed. This all came about when one of their suppprt people told me you can test directly into the router with an ethernet cable. Is anyone having the same problem and can anyone explain why the download s Jul 14, 2017 · Online speed test last night gave variable results so tried BT test available on My BT. 5 times higher than the 14% of Virgin Media's speed test results in the same range. If you want to get a true measure of how fast your broadband speed is, run Thinkbroadband. Jun 27, 2024 · What if my broadband speed test reveals slower speeds than I'd expected? Internet providers such as BT broadband, Virgin Media and Sky used to say that your broadband speed would be 'up to xxMbps Feb 1, 2024 · Using the speed test on the MyBT app my download speeds usually meets the BT minimum of 700 Mb to the hub. Tried with 2 different browsers with same result. You can also test your speed using our My BT app. If we can’t match this speed, then please get in touch with your results and we’ll do our best to fix it. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Speedtest by Ookla is a global platform for measuring broadband speed and performance. For the vast majority of internet connections, the download speed will be in the region of 4 to 6 times faster than the upload speed. Compare speed stats in your area to make sure you're getting the best deal. Need to know Average internet speeds are the headline speeds available on our EE Home Broadband and 4GEE Home plans. - That ask you to go to BT or any Speed Test website and run a speed test and confirm to them the upload and download speed. Our Part Fibre broadband is subject to availability, geographic location, computer BT broadband speed test. It isn't asking for your BT ID, it is the Broadband Service ID, which does start BBEU. Connection speed is also called bandwidth. Test your BT Broadband speed > How do I improve my speed? For the first ten days or so after we connect your broadband, your speed may go up and down while we try to find the best speed for your We define the minimum guaranteed download speed as the slowest speed experienced by 10% of customers who have a similar BT service. You can use it on your desktop or mobile devices, check for outages, troubleshoot your wifi, and compare results with other users. FTTC/SOGEA). It is intended for use by users whose adsl is provided by an ISP that uses BT Wholesale as their supplier and can provide additional information about your connection such as your current IP profile. Nov 3, 2023 · But since then, the download speed is back up and seemingly steady at around 480Mb, sadly the upload speed is now down at 9Mb according the BT speed test. If you head to your Hub manager on 192. This Feb 22, 2023 · I'm on FTTC and get about 9 mbps to the hub) and so they're conducting tests to find out if there's faults on the lines ect. Stop all other downloads, check that internet-connected devices like game consoles are switched off prior to running a speed test. Select Manage. Test broadband speed easily and accurately with our reliable broadband speed checker by BT. So, if your download speed based on the results from the speed tester doesn't reach the minimum guarantee, then let us know and we'll work to put things right. Select See what’s included in your plan to get a breakdown on what you’re expecting. To reliably test your speed, you must be using your BT Hub and our speed tester. About your line speed and what to do if you think the The upload portion of the test measures the connection speed between the computer running the test and the speed test servers. Test your internet speed. ’ The speed test will allow you to: BT Openreach is busy upgrading the metal cable network to fibre optic at the moment. It seems that because I have an ongoing complaint about my speeds being less than the contract guarantee the speed test page when it does occasional try to load goes to a notice BT Fibre Speed Test. Welcome to the Broadband Availability checker. No Fault Found, Test OK or Right When Tested). How to use the My BT app > Was this answer helpful? Tell us how we can improve this article. How do I simply view that without calculating the % of the sync speed? I know I can do it this way but I'd rather just see the IP profile that BT has set. com to be a very simple and fast speed test. It seems to be me the BT speed tester is using around 6 requests given it pretty much matched the Thinkbroadand x 6 test, so whilst my real-world speeds were around 10Mbps down from 74Mbps at non-peak times, the BT Wholesale checker was showing me a speed around 6 times higher at 50-60Mbps. com test, that's given me some interesting results over the last 24 hours, varying from 196Mb down, with 0 Mb upload. BT and fibre broadband products SpeedChecker’s broadband speed test is the best tool to measure the actual speeds experienced by end-users. For the most accurate results, it’s better to avoid using broadband when running the test. The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. Feb 29, 2024 · Also the BT speed test can now be found here: BTW Performance Tester (btwholesale. BT internet speed test is a valuable tool designed to assess and measure the speed of your internet connection. 12. Do you want to research connection speed for BT Wholesale? TestMy. Check response time, download and upload speeds. Each and everytime at 68% the router fails, goes orange and takes a few minutes to come back on. I have tried the Fast. Jun 11, 2024 · To test your broadband speed, log in to or download the My BT app. The engineer will test from the end user's premises to the exchange. It refers to the speed that data is transferred between a device and the internet. Check your broadband speed for free on any device. The consequence is that this Full Fibre 900 with Halo 3+ customer cannot verify that his Stay Fast Guarantees of 700/10Mb The BT Wholesale Performance tester is designed to test the speed and performance of your broadband connection. This is the basic speed test. I have Alternatively, you can run a speed test if you're looking to check the speed of your current broadband connection. - They then tell you that you should be getting X download and Y upload speed. Results based on tests in last 6 months (from 22. Typically 80% of customers receive speeds within or above this range. Feb 21, 2025 · Minimum Guaranteed Speed Don’t forget, when you signed up with us you’ll have received an estimate of what your Minimum Guaranteed Speed should be. This is 2. Nor does it tell you anything about your upload speed. Checking the speed of BT Business Broadband is quick and easy – with the BT speed tester. The speed test never completes. Web browsing: 1 Mbps (download) HD video streaming: 5 Mbps (download) Ultra HD video streaming: 30 Mbps (download) See if Full Fibre broadband is available where you are. 8 and 57. I click on the one saying Broadband Performance Test. Are B Discover whether you can get BT's superfast fibre in your area, with our handy broadband availability checker. 06. Oct 16, 2024 · Solved: I can run the bt speed test but there is an extra bit for diagnostics. Upload speed (send speed) Tips for accurate speed test results; Check you have a strong WiFi signal or, better still - connect to your router with an ethernet cable. Mar 19, 2021 · My understanding is that the BT speed checker is measuring the data rates between your hub and the BT servers, but other online speed checks are measuring the data rates between the servers and whatever device the user is using to run the test. I was basically trying it out. BT Speed Test. We check the throughput speed to your Hub - the speed at which you can actually send and receive data. ) BT Internet Speed Test checks how fast is your internet speed. btwholesale. Activity. The speed test will show you two speeds; the speed to your hub and the speed to the device you’re testing on. 254 and the usual small panels are displayed eg Status, Wireless, My Devices etc. 168. Just type your postcode into our fibre checker and choose your address to find out. RealSpeed combines a traditional browser-based speed test with a new kind of speed test embedded within compatible routers. In 30 seconds you will have your download and upload speeds and also your ping/latency time. Again the speed is measured in Mbps. "We can't see your Hub online so we're not able to run a speedtest for you at the moment. A speed test over Wi-Fi is dependent on good signal, the speed a device is capable of using over Wi-Fi and the number of other connected devices on the network at the same time. is/uk/bt/. Check your speed with our speed test. Measure the upload and download bandwidth of your network connection. Apr 8, 2022 · Hello - I want to carry out a Broadband Speed Test at my BT Hub. May 16, 2021 · Using https://www. Broadband speed test checker that gives a more accurate indication of the speed delivered by your broadband provider. The BT broadband range is an indication of the speed that other similar lines across the UK have achieved for their broadband service. Openreach, a subsidiary of BT Group, manages the UK’s broadband infrastructure, covering both copper and Put your internet speed to the test - Get fast, reliable internet from Xtream. This will provide a provisional check of your ability to receive Broadband services. Work is happening fast, so it’s worth You can test your BT Broadband speed using the My BT app or our broadband troubleshooter. There are two types of connection speed: Download speed (receiving speed) The rate that information travels from the internet to a device, like when looking at a web page or downloading a program. Broadband speed: What is it and how does it work? About broadband speeds. This brings up "Test Your Broad Speed", with Dec 18, 2024 · This is better than BT, who had 29% of their broadband speed tests classied "slow" or worse. All I get now id a "Good" message with a green flag. Can I get ultrafast broadband speeds in my area? Enter your postcode to check if you can get ultrafast broadband in your area. *my emphasis. This reliably tests the speed you're getting to your BT Hub. Oct 12, 2017 · Not sure I follow your logic, if the speed tester is hosted on a conjested or inadequate server, how is that necessarily 'BT's' problem Just done a test myself using the speed tester the OP quotes using my 70Mb VM connection, it shows 18Mb/s download, using an alternative speed tester Ookla , shows more than twice that speed 36Mb/s, tests . Thanks. Press the 'GO' button to start the Internet Download speed is most relevant for people who are consuming content on the Internet, and we want FAST. usually a PC or laptop. Jul 9, 2024 · BT Speed Test - as accessed via the Plusnet Hub 2 router - is not working again. If BT internet speed test gives the result below your expectations then you may either try the various troubleshooting methods Test your internet speed with Bhutan Telecom Limited Speed Test. Test your broadband speed to see what your average BT download and uploads speeds are. 2022 to 22. Select Broadband. Both BT and Community Fibre both provide a 1gbps full fibre service. For the average user needing only adquate or "good" internet service, 36% of BT's download speeds fell between 30 and 80 Mbps. com Additional Diagnostic used to show the IP Profile on a connection. With the user-friendly tool, you can determine the upload/download speeds, ping, and jitter of your internet connection. Your actual speed will depend on your location, phone line, home wiring, wi-fi connection and time of day. Oct 21, 2024 · Re: Problem running bt speed test diag It wasn't coming up on the thread @Orient , but I've been able to see it on your profile. Check your BT broadband speed with our independent and accurate internet speed checker. Press the 'GO' button to start the Internet Feb 26, 2024 · Hi all I’ve not ran a speed test for a while and gave it a go via the BT app. Feb 4, 2023 · I don't know if this is a temporary glitch, but accessing the usual BT Wholesale speed test though my Hub 2 router via the 'Test my speed' button leads to: https://speedtest. Simply press 'GO' and Speed. The upload portion of the test measures the connection speed between the computer running the test and the speed test servers. Which was at BT wholesale site, I di Already have BT Broadband? Test your speed and find out how to improve it if necessary. Aug 13, 2018 · In the last couple of days the BT Wholesale speed test is not working. If your speeds are consistently too low, contact your internet provider and use your speed test results as evidence. " This only started after the move to Full Fibre. 95% UK coverage. 5Mbps which is similar to those in the normal BT tester when I could access it. This will avoid any auto updates hogging your bandwidth. Feb 5, 2020 · Why do I see variable speeds on the MY BT Speed tester? Using our speed tester over Wi-Fi may give different speed readings. Select a Host ISP or let it choose the optimal ISP automatically. Use our broadband postcode checker today. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. Use the My BT app or broadband troubleshooter to measure your download and upload speeds. If you're confused by broadband terms, we can help. K. Test your broadband or internet connection speed with our web-based test. 4 GHz connections. said the test was succesfull but gave no actual spe Oct 21, 2024 · Yes, I realise I can do that. Welcome to the new version of the thinkbroadband speed test. Open the EE app. I don't really want to do a speedtest, it's more about finding out the IP Profile BT has set for my line at that time. Since then when I try the speed test it starts but at 20%I either get a message that unable to find router or sorry we have a problem Mar 4, 2019 · BT Broadband speed test: Thinkbroadband’s test. Test your broadband speed and performance with BT Wholesale's reliable tool. Once complete, use our helpful code to post your test results on forums, blogs and websites. Is bufferbloat causing issues with your internet connection? Want to measure your Internet speed? Run this test Check your internet speed with our free broadband speed test. Do you want to research connection speed for BT? TestMy. My BT App | Download the My BT app | BT Press the ‘GO’ button to start the Internet Speed Test. They didn't attempt to sell me anything or mention any other names or networks. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on your desktop or mobile. com Which currently isn't working, or really 'there'. I do not have fibre but normally when I test I get a speed of about 4 which is fine for my needs. The BT speed test at testmyinternetspeed. (in my case they said 50-60 download and 25-30 upload. net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. BT Fibre broadband is one of the most popular broadband choices in the UK, alongside other big names like Sky and Virgin. Learn how to test your broadband speed for different BT hubs using the app, My Account or a different checker. This s Internet speed test. Oct 4, 2013 · I use The BT Speed Test online with my BT Infinite just to make sure it is still connected at high speed. You’ll need to compare your speed test results against your Minimum Guaranteed Speed. How to perform EE Internet Speed Test? Open a browser and type https://speed. To check if your internet speed is slower than expected, you can compare your speed test result against the Speed Guarantee in your plan and the speed we estimated for your postcode. I was sent an email at time of call with a pin number, which she asked for. org displays the measure for key factors in your internet connection which is inclusive of download test, upload test, jitter test, latency test, wifi speed test and ping test. Oct 26, 2021 · I get same result when trying to use the BT Troubleshooter/Speed test from MyBT. We advise using the DN/ALID as input for checking the availability of line-based services (e. Already have BT Broadband? Test your speed and find out how to improve it if necessary. Now it just hangs with 4 spinning circles as shown below. g. Download speed is most relevant for people who are consuming content on the internet, and we want FAST. Typically the newer your equipment, the faster the wireless speed it will support - a smartphone from 2013 can handle around half the WiFi speeds of a modern phone. Side by side internet speed test of BT 1Gbps and Community Fibre 1Gbps services. 254 too, you can find more detailed information about each of the devices on your network specifically, as each will have their own IP Feb 21, 2025 · Minimum Guaranteed Speed Don’t forget, when you signed up with us you’ll have received an estimate of what your Minimum Guaranteed Speed should be. But when I test using Ookla speed test app the download speed to my phone is only about 150Mb, and to my desktop about 200Mb. 2022). Jan 8, 2025 · The speed test through Google or Ookla give varying results which I appreciate are not to the hub and therefore not fully accurate, but the speed test through the BT app give exactly the same 950/110Mbps everytime with the statement that my hub speed meets our Stayfast Guarantee. is/uk/ee/. Learn how to improve your speed and what factors affect it. Test My Download Speed Test My Upload Speed. Oct 27, 2020 · Re: Speed test on My BT app doesn't work You are correct in saying that BT want you to use that test if reporting a fault but if you check the "Before you Start" box it states on the page 2 para 2 that an Ethernet connection should be used because of the aforementioned problems with wireless tests. I log into the Smart Hub 2 in the usual way 192. Speed Test (check your broadband speed instantly using the most accurate UK based speed test) Broadband Speed Calculator A tool to help you calculate the minimum speed you should consider for your broadband connection; Broadband Quality Monitoring (continuous monitoring of your broadband quality) Download Test Files Apr 3, 2024 · I received a call from an asian lady on 07748465793, she said it was from the technical department as there was a problem with my internet. The BT Wholesale Broadband Performance Tester is no longer in operation. More on testing your broadband speed loading test Run Test We may on mobile devices ask for permission to log location information to help build a better picture of UK Broadband Speeds along with your postcode. She told me to go online and do a speed test . Thanks for your reply. BT are the largest telecommunications provider in the UK and their broadband infrastructure (BT Openreach) is what powers the broadband network or many of the broadband providers in the UK. EE Internet Speed Test checks how fast is your internet speed. It only takes a minute or two to check your internet speeds – for both download and upload. speedtest. Feb 26, 2024 · I’ve not ran a speed test for a while and gave it a go via the BT app. BT prides itself on the reliability of its fibre broadband services, and they even offer a guarantee to ensure their customers are receiving consistently high speeds. com) If you have the BT app for your phone or tablet, you can use it to perform a speed test to your Smart Hub to verify that it is getting the 900mbps. I'm not getting the expected Stay Fast Guarantee or minimum broadband speed. Again, in the hope that a BT representative is monitoring this thread, The My BT app Speed Test module appears to be currently non-functional. It asks you to put in the bt id but starts beuu111111 etc . The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. About your line speed and what to do if you think the Oct 25, 2023 · Hi, @Alan_in_Hemel the only speed test that our customer support teams should be recommending is the test within the MyBT app as that measures the network speed that your hub is receiving. Test your speed using the My BT app, where you can find the ‘Speed to your Hub’ and ‘Speed to your Device. Today tried again and the test ran O. Mar 19, 2025 · Our free internet speed test checks your broadband speed in an instant. Compare BT speeds with other providers and see the true coverage at your address. Neil Find out your download and upload speeds in seconds with our broadband speed test. It's what you experience at home when using your broadband connection. While it’s normal for speeds to be slightly lower than advertised, you should still be within 50 to 200 Mbps of your paid plan. Find out how to fix slow broadband and wi-fi speeds and report a fault online. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as normal) even though it states it is testing. Compare your results with estimates for your postcode, with your previously tested speed, or with the monthly national average speeds for each provider based on the hundreds of thousands of tests we run. The router is connected via Ethernet and it is the smart hub 2 Any ideas because I want to ch Dec 30, 2023 · About three weeks ago I was able to use the broadband speed tester. Without broadband speed test tools, there would be no way of holding your supplier to account, you just wouldn't know if you were getting the service you are paying for. com’s speed test from your computer. How to perform BT Internet Speed Test? Open a browser and type https://speed. When running the test, we'll check there isn't Speed Test (check your broadband speed instantly using the most accurate UK based speed test) Broadband Speed Calculator A tool to help you calculate the minimum speed you should consider for your broadband connection; Broadband Quality Monitoring (continuous monitoring of your broadband quality) Download Test Files Special Faults Investigation (SFI): An SFI engineer can only be appointed if all test results show that a fault hasn't been found on the line by the BT supplied diagnostic test tools (e. Yesterday I went into the hub settings and noticed all devices were on 2. At the time my upload speed was under 10 and was causing problems with apps on my firestick which was improved with the assistance from BT. This test is more relevant to assess real Internet connection quality than ISP sponsored test since those typically test against a server within the ISP and do not test real Internet speed. The BT wholesale speed test tool is the best free resource for checking your BT broadband speed. fqsl wbn unurny nvaeoj rozoe dwlot vzguw adsr fcp asrkh ipvc eewe wcwl bvv xiqtelp